These Terms & Conditions of Sale apply to all purchases made from CarAudioTech.com.au’s Online Webstore.

Prices

• All prices are in Australian Dollars.  Any order made within Australia will be subject to GST (Goods & Services Tax).  
  
• At CarAudioTech.com.au, we make every endeavour to maintain prices, however factors beyond our control (such as changes in foreign currency exchange rates, changes in base material costs etc.) may vary cost and we reserve the right to amend prices accordingly and without notice.

Product Availability

• At CarAudioTech.com.au, we are constantly seeking new products and due to the rapid development within the electronics industry some may become obsolete or discontinued. In the event of this happening, we apologise for the inconvenience and where possible will substitute a similar product of equal or better quality.
  
• New Products – Occasionally, due to reasons beyond our control, new products may be delayed from the time they are posted on the website. These will be marked with a New Product – Coming Soon flag and you will not be able to order the product until stock arrives.
  
• Temporarily Out of Stock – There may be times where we cannot supply this item. Mostly, it is only out of stock for a short period of time whilst we rectify the issue or rush more stock in from our supplier. If you want more information on when this item will become available again, please email info@caraudiotech.com.au – include “Enquiry”, the stock code, and the product description in the subject like and we will reply with an estimated time of arrival of the item.

"Change of Mind" Refunds

• We are not obligated under any Australian law to give you a refund for functioning goods, simply because you changed your mind. Please ensure that you choose carefully when making your product purchases.

Warranties

• CarAudioTech.com.au standard warranty is 6 months from date of purchase, or such longer period as stated on the product. If any defect in materials or workmanship in a product sold by CarAudioTech.com.au is identified and notified to us within the warranty period then we will, at our discretion repair or replace the product. CarAudioTech.com.au does not accept any liability beyond this for consequential loss.  Warranty is subject to us being satisfied that a defect was caused by defective workmanship or materials and was not caused by or was not substantially contributed to by other factors beyond our control, including (but not limited to) defective installation, maintenance, or repair; alterations or modification of the product in a manner not recommended by the manufacturer; or any neglect, misuse or excessive use.  
  
• For these reasons we strongly recommend that all installations are carried out, or supervised, by a trained professional.  If you are attempting to install a system yourself, please read our Car Audio Installation Guide carefully, and only proceed with the installation when you are sure that you are capable of doing so.

Freight Charges Relating to Warranty Items

• Warranty repairs or replacements of goods is free of charge however freight charges to and from the service department is required to be paid by the customer.

Special conditions for all Internet Purchases

• Payment is made via credit card (MasterCard,  Visa) through our secure online payment facility or Paypal.
  
• International Orders – Please remember for all orders outside Australia you may have to pay customers and importing charges at your end (if applicable). All international orders will not be subject to Australian GST(Goods & Services Tax). We cannot supply full customs documentation, but all parcels include required customs dockets. Should you require for any reason goods to be returned, it is essential that customs documentation is included. If customs dockets are not included it can be a costly exercise to have the goods cleared by Customs and the customer must pay this charge. Failure to include customs documentation may result in long delays. 
  
• Within Australia - In an effort to save you money, orders may be shipped directly to you from our manufacturer offshore.  For this reason, if your order total is over $1000 you may be subject to additional customs charges.
  
• CarAudioTech.com.au cannot accept any responsibility of liability for the suitability of any product for use outside Australia, nor its compliance with local regulations.
  
• PLEASE NOTE:  All purchases made at CarAudioTech.com.au will appear on your credit card statement as "Boylan & Osman Pty Ltd"

Freight

• All goods are sent to addresses within Australia via a courier service.  
  
• Tracking details for your order can be provided to you upon request.
  
• A flat shipping rate of $20 is applicable to all orders within Australia.  International orders will have freight charges applied depending on their nominated destination.
  
• Goods cannot be delivered to a post office box.
  

Missing or Damaged Goods

• At CarAudioTech.com.au, we’ve found our nominated freight services extremely reliable. However it must be emphasised that our responsibility for the goods ceases when the goods are handed over to the nominated carrier. Risk on the goods passes to you when the goods leave our warehouse. All claims for missing and damaged goods in transit must be lodged with the freight carrier. 
  

Out of Stock Items

• Items are not back-ordered. Please re-order when goods are in stock.

Any Problems

• At CarAudioTech.com.au we aim to exeed all your expectations with regard to our customer service. We welcome any feedback, good and bad, to further improve our service, our products and any other aspect of our business. Do not hesitate to contact us with your feedback at info@caraudiotech.com.au.  We look forward to hearing from you.